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Visitt Debuts First in a New Wave of Fully Autonomous AI Agents for Commercial Real Estate Property Management

With the launch of the COI Agent, the first in a new class of AI Agents and the latest addition to the comprehensive AI platform, Visitt sets a new industry standard for AI-driven operational efficiency in CRE building management.

Released
August 17, 2025

NEW YORK CITY, NY - Visitt, the AI-native building operations platform transforming real estate operations for top commercial real estate (CRE) owners and operators worldwide, has unveiled the first in what will be a growing lineup of fully autonomous AI agents designed to transform commercial real estate property management. This groundbreaking AI agent is the first of its kind in the commercial real estate proptech space. Designed to fully automate Certificate of Insurance (COI) management and compliance, this milestone release marks the next evolution of Visitt's AI offering— and the first in a new suite of autonomous AI agents built to eliminate manual work across every aspect of property operations, from finance and asset management to tenant experience.

The debut of Visitt's COI AI Agent builds on an already proven and wide-ranging AI-powered platform that has been transforming CRE operations for years. Long before AI became a buzzword, Visitt was leveraging machine learning and automation to deliver capabilities like predictive maintenance scheduling, smart issue detection, automated work order routing, and data-driven asset management, helping property teams prevent costly breakdowns, extend equipment lifespans, and operate more efficiently. This latest release represents the next step in that evolution: adding fully autonomous AI agents that go beyond traditional automation to self-direct tasks and decisions across property operations. By expanding its established AI toolkit with this first autonomous agent, Visitt is solidifying its position as the most advanced AI-native building operations platform in the CRE space.

Since 2022, Visitt has continuously integrated AI capabilities into its platform, from smart issue detection and automated workflows to predictive analytics that enhance operational decision-making. Visitt has firmly positioned itself in this competitive space and, for almost half a decade, has leveraged AI to revolutionize property management with solutions purpose-built to support property teams.

"This launch underscores Visitt's long-standing commitment to pioneering AI solutions that streamline operations, enhance tenant experiences, optimize resource allocation, and set the standard for what's next in the industry," said Jonathan Kroll, co-founder of Visitt. "This milestone release is the first of a team of fully automated agents. It is a direct response to what property teams have been asking for: real, end-to-end automation that reduces administrative load without sacrificing accuracy or compliance, so teams can focus on what really matters – running their buildings efficiently and serving tenants better."

This launch marks the beginning of a broader vision to bring intelligent, self-directed capabilities to building operations, streamlining processes, enhancing tenant experiences, and unlocking new efficiencies. The debut of this initial AI agent signals the start of a new era where advanced automation plays a central role in managing and optimizing properties at scale.

Key Innovations of Visitt's COI AI Agent

  • Autonomous Insurance Requirements Extraction: Automatically extracts insurance requirements from contracts and leases and checks incoming COIs for exact compliance. No manual review, no guesswork, no oversights or time-consuming back and forth.
  • Communications on Autopilot: Automatically contacts vendors and tenants, requests and collects COIs, and manages all follow-ups, freeing teams from administrative churn. Intelligently escalates to the property team when needed, ensuring timeliness and efficiency.
  • Self-Validating Intelligence: Autonomously reviews COIs against requirements — flagging gaps, inconsistencies, and expirations without human input.
  • Continuous Real-Time Risk Intelligence: Continuously audits compliance and coverage, instantly identifying risk exposure and alerting teams before issues escalate.
  • Frictionless Onboarding: Brings buildings, tenants, and vendors online fast, without letting insurance or compliance slow things down. COIs are verified automatically, so property teams can skip the paperwork and stay focused on what matters.
  • Zero-Burden for Tenants: Operates quietly in the background, ensuring compliance without constant requests or interruptions. Tenants stay focused on their business, not chasing down insurance paperwork.

Visitt is an all-in-one AI-powered property operations platform built to eliminate legacy system limitations and streamline the tech stack, providing a wide range of tools to handle day-to-day operations. Designed to address the tech stack overload faced by CRE owners and operators, Visitt consolidates critical property management functions into a single, intuitive platform, streamlining workflows and automating repetitive tasks so teams can focus on higher-value work. Its core features—such as streamlined work order and preventative maintenance tools, in-app team and tenant communication, amenity management, visitor access, and vendor management—drive stronger portfolio performance with happier tenants and property managers. In addition, Visitt helps clients navigate and adopt AI innovations that work alongside impactful human interaction.

Backed by proprietary research, Visitt delivers 2-3X improvements in property efficiency and response times, saves thousands of hours per portfolio annually. No other platform comes close to what Visitt is achieving with AI, making it the clear choice for teams ready to replace outdated systems and embrace the future of building operations. Visitt's autonomous AI agent is now available for demo to all commercial real estate clients and partners. To request a demo visit www.visitt.io