Blog posts

Introducing Visitt's End-to-End New Billing Solution

Keeping track of billable tenant requests and other billable items in your property can be challenging. The process is often fragmented, time-consuming, and prone to errors. Visitt's new Billing Flows is an end-to-end solution designed to change that.

By
Team Visitt
Released
May 27, 2024
Last update
Mar 9, 2026
Product Releases

TL;DR

  • Visitt’s new Billing Flows centralizes all billable tenant requests and items into a single platform — eliminating fragmented spreadsheets, reducing errors, and streamlining the entire billing workflow from documentation to charge approval.
  • The unified interface lets property teams add charges directly to work orders from a pre-built list of billable items, while tenant approval requests ensure full transparency and accountability for every charge.
  • Comprehensive monitoring and historical tracking tools give property teams real-time visibility into billing status across all work orders, with a complete charge history that supports accurate record-keeping and operational insights.

Keeping track of billable tenant requests and other billable items in your property can be challenging. The process is often fragmented, time-consuming, and prone to errors. But what if you could manage everything from one place, simplifying your workflow and improving your efficiency?

We are excited to introduce our new Billing Flows! An end-to-end solution designed to revolutionize how you handle billable requests.

Why New Billing Flows?

Our goal is to make your life easier by centralizing all aspects of building operations into a unified platform. That's why creating an end-to-end solution for billing items and requests was a mission-critical feature for Visitt.

Here's how our new Billing Flows can add value to your property management operations:

Simplified Management

With our robust billable items system, you can document everything you bill for regularly. No more juggling multiple spreadsheets or systems. Our platform consolidates all your billing information, making it easy to track and manage.

Unified Interface

Gone are the days of separating parts and prices. Our new interface allows you to add charges to work orders directly from your list of billable items or create new ones as needed. This streamlined process reduces the chances of errors and saves you valuable time.

Advanced Management Tools

Visitt offers advanced features that support your billing needs, helping property teams keep an organized track of billing while ensuring tenants are transparently informed about their charges.

  • Tenant Approval Requests: Request and obtain tenant approval for charges directly within our system, ensuring transparency and accountability.
  • Comprehensive Monitoring: Keep an eye on all your billable work orders through our dedicated Billing page. Easily track the status of each request and manage your workflow efficiently.
  • Historical Tracking: Access a complete history of all your past charges on the Charges page. This feature helps you maintain accurate records and provides valuable insights into your billing patterns.

With Visitt's new Billing Flows, you can centralize your billing operations for a more efficient and transparent process. Eliminate the challenges of fragmented and error-prone systems by upgrading to our end-to-end solution.

Not a Visitt customer yet? Talk to our Team and discover how you can empower your CRE Property Teams to deliver exceptional building experiences, everyday.

FAQ

  • What is Visitt's Billing Flows feature?

    Visitt's Billing Flows is an end-to-end billing solution built into the platform that allows property teams to create, review, approve, and invoice billable items — from tenant requests to maintenance work — all in one place. It eliminates the need for separate spreadsheets or third-party tools, reducing manual errors and improving billing accuracy across the portfolio.
  • How does centralized billing improve property operations efficiency?

    Centralized billing eliminates the fragmented, error-prone process of tracking billable items across multiple systems. When billing is integrated with work orders and tenant management in a single platform, charges are captured automatically, invoices are generated faster, and finance teams have real-time visibility into outstanding and completed billing — improving cash flow and reducing disputes.
  • Can Visitt handle billable extras for tenant requests and maintenance?

    Yes. Visitt's Billing Flows allows property managers to add billable items to any work order or service request, set pricing for extras, review and approve charges, and generate invoices directly from the platform. Both managers and tenants have clear visibility into all billing activity, reducing disputes and improving transparency across the landlord-tenant relationship.
  • Talk to our team!
    Book a Demo
    Share article