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Director of Revenue Operations

NYC
Sales

We're looking for a Director of Revenue Operations to build and own the systems, processes, and infrastructure that power our go-to-market organization.

Reporting directly to the CRO, you'll work across Sales, Marketing, Customer Success, and Finance to create a scalable, data-driven revenue engine.

This is a highly hands-on role that combines revenue strategy, technical execution, and AI-powered automation. You'll own our CRM, revenue data, reporting, and GTM workflows while building solutions that improve efficiency and help our teams spend more time with customers.

We're looking for a strategic thinker and hands-on builder who can challenge existing processes, introduce new approaches, and turn ideas into working solutions.

Responsibilities

  • Own Revenue Operations: Build and optimize the processes, systems, and infrastructure supporting the entire revenue organization.
  • Drive Revenue Visibility: Establish clear funnel definitions, KPIs, dashboards, and forecasting to provide reliable, real-time insights into revenue performance.
  • Lead CRM Strategy: Own CRM architecture, data integrity, and optimization, including our transition from HubSpot to Salesforce.
  • Build AI & Automation Solutions: Design and implement AI-powered workflows, agents, integrations, and automations that eliminate manual work and improve productivity.
  • Optimize GTM Processes: Identify inefficiencies, streamline workflows, and establish scalable processes across Sales, Marketing, and Customer Success.
  • Partner with Leadership: Work closely with the CRO and cross-functional leaders to improve pipeline performance, forecasting accuracy, and operational efficiency.
  • Ensure Data Quality & Accountability: Create a single source of truth for revenue data and drive consistent process adoption across teams.

Requirements

  • Significant experience in Revenue Operations, Sales Operations, GTM Engineering, or similar roles in a B2B SaaS environment.
  • Strong understanding of revenue funnels, pipeline management, forecasting, and GTM performance metrics.
  • Deep hands-on expertise with Salesforce and HubSpot, including CRM architecture, administration, and data management.
  • Proven ability to independently build workflows, integrations, automations, and AI-powered solutions.
  • Technical proficiency with APIs, scripting, automation platforms, and modern AI tools.
  • Strong analytical skills and the ability to translate data into actionable business insights.
  • Experience driving cross-functional processes and implementing scalable operational improvements.
  • Strategic mindset combined with a hands-on, execution-oriented approach.
  • Strong ownership, independence, and the ability to thrive in a fast-growing environment.

Apply to this position

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Director of Revenue Operations

Sales
NYC
Hybrid

We're looking for a Director of Revenue Operations to build and own the systems, processes, and infrastructure that power our go-to-market organization.

Reporting directly to the CRO, you'll work across Sales, Marketing, Customer Success, and Finance to create a scalable, data-driven revenue engine.

This is a highly hands-on role that combines revenue strategy, technical execution, and AI-powered automation. You'll own our CRM, revenue data, reporting, and GTM workflows while building solutions that improve efficiency and help our teams spend more time with customers.

We're looking for a strategic thinker and hands-on builder who can challenge existing processes, introduce new approaches, and turn ideas into working solutions.

Responsibilities

  • Own Revenue Operations: Build and optimize the processes, systems, and infrastructure supporting the entire revenue organization.
  • Drive Revenue Visibility: Establish clear funnel definitions, KPIs, dashboards, and forecasting to provide reliable, real-time insights into revenue performance.
  • Lead CRM Strategy: Own CRM architecture, data integrity, and optimization, including our transition from HubSpot to Salesforce.
  • Build AI & Automation Solutions: Design and implement AI-powered workflows, agents, integrations, and automations that eliminate manual work and improve productivity.
  • Optimize GTM Processes: Identify inefficiencies, streamline workflows, and establish scalable processes across Sales, Marketing, and Customer Success.
  • Partner with Leadership: Work closely with the CRO and cross-functional leaders to improve pipeline performance, forecasting accuracy, and operational efficiency.
  • Ensure Data Quality & Accountability: Create a single source of truth for revenue data and drive consistent process adoption across teams.

Requirements

  • Significant experience in Revenue Operations, Sales Operations, GTM Engineering, or similar roles in a B2B SaaS environment.
  • Strong understanding of revenue funnels, pipeline management, forecasting, and GTM performance metrics.
  • Deep hands-on expertise with Salesforce and HubSpot, including CRM architecture, administration, and data management.
  • Proven ability to independently build workflows, integrations, automations, and AI-powered solutions.
  • Technical proficiency with APIs, scripting, automation platforms, and modern AI tools.
  • Strong analytical skills and the ability to translate data into actionable business insights.
  • Experience driving cross-functional processes and implementing scalable operational improvements.
  • Strategic mindset combined with a hands-on, execution-oriented approach.
  • Strong ownership, independence, and the ability to thrive in a fast-growing environment.

Apply to this position

Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Please review our privacy practices: read privacy policy
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